Why our insurance is great for couples:

  • Both insured under the same policy with the same underwriter
  • Cover available for emergency medical expenses up to £5 million per person
  • 24/7 Emergency Medical Assistance helpline


When you travel together, you want to make sure you are both protected from any unforeseen events. Our TUI Travel Insurance, underwritten by AXA, allows you to pick your level of cover, based on your needs for your holiday.

What we cover as standard

  • Emergency Medical Expenses
  • Cancellation or Cutting Short your Trip
  • Disruption or Delay to Travel Plans
  • Personal Belongings and Money

What cover you can add

  • Winter Sports
  • Sports & Activities (above the standard cover)
  • Option to reduce excess to £0

Frequently Asked Questions

I’m travelling with my husband, is there only one policy number?

Yes. You will only have one policy number which will cover you both.

Where can I get my documents?

You can download your documents after purchasing your policy. The documents are all available online via a login so you can return to at any point. You can print them or keep them on your phone in the event of a claim.

I’ve got an EHIC card but my partner doesn’t. Do we both need one?

Each traveller needs to have their own European Health Insurance Card (EHIC) Card. If you are travelling to countries within the European Union (EU), the European Economic Area (EEA) or Switzerland you are strongly advised to obtain a (EHIC). You can apply for an EHIC either online at or by telephoning 0300 330 1350. This will entitle you to benefit from the health care arrangements which exist between countries within the EU/EEA or Switzerland. Be careful of other website that will often try and charge you for an EHIC card.

An EHIC will not cover treatment in private clinics nor will it cover the cost of getting you home. An air ambulance from Europe to the UK could cost in excess of £25,000.

We are going on a trekking holiday. Is this covered?

Trekking/walking up to 2,500 metres above sea level is covered under the standard policy for no extra charge. Please check your policy booklet for full information.

What happens if one of us falls ill during our holiday?

If one of you falls ill during your holiday, you can contact us 24 hours a day on our emergency medical helpline. Of course if it’s a medical emergency, call an ambulance.

Before You Go 16th August 2022

Heading off on your holidays is exciting, but before you leave the house have you done everything you needed to do?

Find out more

Did You Know?


is the average cost of a medical claim abroad*

*ABI website 2020-article- 07/06/2019

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