Cruise Cover

By choosing AXA, you can rely on us to arrange your medical treatment for you. Our emergency medical team will organise the care you need, including air ambulances and doctor escorts where necessary.

You will be covered for reasonable additional accommodation and travel costs, up to the limit in your policy, that you had to pay in order to reach your overseas destination or return to the United Kingdom, if you fail to board the public transport on which you are booked to travel on for the initial international outbound and return legs only of the trip as a result of:

• the failure of other public transport or
• an accident to or breakdown of the vehicle in which you are travelling or
• an accident or breakdown happening ahead of you on a public road which causes an unexpected delay to the vehicle in which you are travelling or
• strike, industrial action or adverse weather conditions

Please refer to the policy booklet for the full terms and conditions.

For single trip travel insurance your cancellation cover starts from the date we issue the policy – when you receive your reference number. The rest of your cover will start on your intended departure date.

For annual multi-trip travel insurance your cancellation cover begins from the start date of the policy which you can choose.

If you are travelling to countries within the European Union (EU), the European Economic Area (EEA) or Switzerland you are strongly advised to obtain a European Health Insurance Card (EHIC). You can apply for an EHIC either online at www.ehic.org.uk or by telephoning 0300 330 1350. This will entitle you to benefit from the health care arrangements which exist between countries within the EU/EEA or Switzerland. Be careful of other website that will often try and charge you for an EHIC card.

An EHIC will not cover treatment in private clinics nor will it cover the cost of getting you home. An air ambulance from Europe to the UK could cost in excess of £25,000.

Unlike some other insurers, we do not require you to tell us about changes to your health during your period of insurance as detailed on your schedule. However, you should consult your doctor before your trip to confirm you are able to travel. If you have your doctor’s permission, you’ll be covered by us.

When you renew your policy or arrange a new quote, you must tell us about any changes in your health. Our advanced medical screening makes it easy to do this online or by phone.